Your Privacy Matters

We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

Last updated: February 2025

Information We Collect

Personal Information

Name and contact details
Phone number and email address
Location data during rides
Payment information
Profile pictures (optional)
Device information and IP address

Usage Information

Ride history and preferences
App usage patterns
Communication records
Customer support interactions
Device and browser information

How We Use Your Information

Service Delivery

Processing ride bookings
Driver-passenger matching
Route optimization
Payment processing
Customer support

Service Improvement

Enhancing user experience
Analyzing service performance
Developing new features
Personalizing services
Training our systems

Information Sharing

We Share With

Drivers (only necessary ride details)
Payment processors
Cloud service providers
Legal authorities when required
Emergency services if needed

We Never Share

Your personal data with marketers
Your contact details with other users
Your payment information with drivers
Your data with unauthorized parties

Data Security

Security Measures

End-to-end encryption
Secure data storage
Regular security audits
Access control systems
Employee data handling training

Your Controls

Profile information management
Privacy settings customization
Data access requests
Data deletion requests
Marketing preferences

Contact Us

Privacy Concerns

Email: support@ezekeb.com
Phone: +91 8690366601
Address: Jaipur, Rajasthan
Response time: 24-48 hours

This privacy policy is subject to change. We will notify users of any significant updates. By using our services, you agree to the terms outlined in this policy.